Privacy policy

Terms of Use and Privacy Policy
Introduction to the Terms of Use Agreement:

Our online store welcomes you and informs you that you will find below the terms and conditions governing your use of this store and all the legal consequences that arise from your use of the store’s services through this online platform. By using the store, whether as a consumer of a product or service or otherwise, you agree and accept, with full legal competence, all the provisions and terms of this agreement. This confirms your commitment to its rules. This agreement applies to all forms of interaction between the consumer and our store and becomes effective upon your approval and registration on the store.

Article 1 – Introduction and Definitions:

The above preamble is an integral part of this agreement. Below are the definitions of the main terms used in this agreement:

  1. (The Store): This term refers to all forms of the store on the web, whether an electronic application, a website, or a physical store.
  2. (Consumer): The individual engaging in e-commerce to obtain the products or services provided by the store through its platform.
  3. (Agreement): Refers to the terms and conditions of this document, which govern the relationship between the parties to this agreement.

Article 2 – Consumer's Legal Competence:

  1. The consumer acknowledges that they possess the legal competence, as per the law and regulations, to engage with the store or are at least 18 years old.
  2. In case of a violation of this article, the consumer assumes all liabilities towards third parties.

Article 3 – Nature of Obligations:

  1. The store's obligation is to provide the product or service to consumers.
  2. The store may offer additional services, such as after-sales services, depending on the nature of the product or service requested. The store reserves the right to impose additional fees for these services.

Article 4 – Usage Guidelines:

  1. Consumers must use the store’s electronic platform in accordance with public morals and the applicable laws in the Hashemite Kingdom of Jordan.
  2. Upon purchasing a product or service, the consumer must not use it in ways that contravene public morals or local laws.

Article 5 – Accounts and Registration Obligations:

Upon submitting your information to the store and registering as a user, you agree to:

  1. Maintain the confidentiality of your account information and password and promptly notify the store of any unauthorized use.
  2. Accept that the store is not liable for any direct or indirect loss resulting from the disclosure of your account details.
  3. Use your account personally and assume full responsibility for its usage, including by others.
  4. Provide accurate, current, and complete information during registration and update it as necessary.
  5. Understand that the store treats your personal information and contact details with strict confidentiality.
  6. Acknowledge that providing false or incomplete information allows the store to suspend, freeze, or cancel your account without prejudice to the store’s rights.
  7. Recognize that violations of these terms may lead to the suspension or termination of your account.

Article 6 – Electronic Communications:

  1. Communication between the parties will occur via the registered email address.
  2. Electronic communications are considered equivalent to written communications for fulfilling legal and regulatory requirements.
  3. The store may notify consumers of any updates or provisions through general announcements or targeted messages.

Article 7 – Amendments to the Terms of Use and Fees:

  1. The invalidity of any clause in this agreement does not affect the validity of the remaining provisions.
  2. This agreement, subject to periodic updates, serves as the operational framework for interactions between the consumer and the store.
  3. The store reserves the right to impose fees or adjust charges as necessary based on services, promotions, or government regulations.

Article 8 – Payment and Billing Services:

  1. Payments can be made online or through other methods offered by the store.
  2. The store commits to setting clear prices for its products and providing reference numbers for purchases.

Article 9 – Intellectual Property:

  1. All intellectual property rights of the store, including its name, logos, and content, are exclusively owned by the store.
  2. Consumers must respect these rights and refrain from any unauthorized use.

Article 10 – Store Responsibilities:

  1. The store operates in compliance with the applicable laws and regulations of the Hashemite Kingdom of Jordan.
  2. The store is not liable for errors or omissions resulting from third-party services, including shipping companies.

Article 11 – Membership Restrictions:

The store may suspend or terminate a consumer’s account or restrict access without prior notice for any reason.

Article 12 – Governing Law:

This agreement is governed by the laws and regulations of the Hashemite Kingdom of Jordan and is subject to its jurisdiction.

Article 13 – General Provisions:

  1. The Arabic language is the authoritative version of this agreement in case of discrepancies in translation.
  2. All prices and promotional offers are subject to change.
  3. The store reserves the right to modify or cancel promotions at any time.
  4. Both parties commit to conducting interactions in compliance with applicable laws and regulations.
  5. This agreement can only be terminated by a formal decision from the store's management.